The location of the hotel is perfect. 2 minute walk from Union Station for the red and green metro lines and the Al Ghurair shopping mall, which has a large Carrefore, numerous restaurants and a very good food court. We had an Executive Room and this was large with a very comfortable king size bed, plenty of wardrobe space, free safe and tea and coffee facilities. The bathroom had a walk in rainfall shower, plenty of hot water and very good pressure. The rooms were clean and comfortable with housekeeping every day. All in all a wonderful stay.
Sue
décembre 2024
The personel is amazing! We just booked for an overnight stay as we were in transit between flights, with the breakfast included in the price. We realized eventually that we wouldn't have time for the breakfast, as we had a morning international flight, but the evening shift receptionist arranged so that we would pick up the breakfast "to go" the following morning and we dont skip it (sandwich, omelette and coffee!!)...all this at 6.30am, long before the hotel's breakfast time! A big thanks to the cooks and the rest of the personel as well!!! The rooms are big and clean; good value for money. It's a 10 for the people of the hotel and a good 9 for the level of the hotel.
Athena
décembre 2024
Despite some bad reviews, I have a lot of good things to say about the hotel. The staff were super kind and helpful. The location was perfect, the room was very quiet. The bed was very comfortable. Yes, the cleanliness wasn’t the best, dust on surfaces and floor, bedsheets and towels stained. But overall I would stay again. I felt very safe and comfortable as a solo traveler.
Monika
novembre 2024
The hotel was very clean and the room is spacious (i reserved a double room). the staff are very helpful and kind. the location is great, it is found next to Union Metro Station (5-7 minutes walk), so travelling to other areas is very easy. Also it is situated very near to a bus stop, Mc Donald is nearby and also we got very cheap shops for shopping (10 minutes walk)
Deepak
octobre 2024
I like the room and the bed and pillow is very soft and smells good.
Joseph
novembre 2023
Good for the money paid, front staff was chill, and the cleaners always ready to clean or service you, when you meet them on the floor they ask if need cleaning or something else, all very serviceminded. It's located in a very vibrant neighbourhood. It's a immigrant area, so there is alot different food variations, shops and markets. Metro Union Station that is connected to red and green line, are only few meters away and takes you around the city. The room could use a little makeover but it was not bad. My rating is based upon value, for the price i can not complain it was pretty comfortable. Would i come again? Absolutely!
Marouane
mai 2024
As an almost regular customer I liked the package that includes breakfast so no need to Hussle yourself thinking what to eat buffet offers a variety of food and beverages, staffs were very helpful in terms of checking in and checking out with a smile on their faces working as a professional as always 🫡. Keep it up.
Rosebell
mai 2024
The location is convenient close to the metro station, which is fantastic. The room was spacious, clean, and the bed was very comfortable. I also appreciated the friendly reception staff who kindly kept our luggage safe after we checked out.
Andrei
janvier 2025
The location is perfect , metro station / bus station / restaurants / café / big mall / groceries / pharmacy / money exchange / mosque / garden all are very close to the hotel . The staff are very friendly and welcoming . The internet connection is good . The breakfast is excellent . Bed mattress is in a very good condition , pillows & blankets are clean . Good money value .
Mohamed
décembre 2024
The staff during our check-in just forgot his name was very nice and accommodating, and also the Guard was very helpful, and always smiling. Thanks for upgrading my room also.
Felix
juin 2022